Refund Policy

All our products come with a 30 Day refund guarantee.

We highly recommend that you download and install the free trials of our software, so you can determine if the software meets your needs before deciding to purchase. Details of which features are included in the free trial versions of the software are available on the product download pages.

Should you have a problem with a product purchased on our store, please contact our support team for assistance.  We'll reply to you within 24 hours, or the next working day to try and resolve any issues you may have with the software. If your purchased software has been successfully activated, you will be asked to provide a valid reason for a refund request. We may also request further evidence of the issue reported in form of screenshots or error logs and we may suggest alternative ways to resolve your problem.

We reserve the right to refuse a refund request if your purchase was made more than 30 days before your first request for help, or if we reasonably believe or suspect that you are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of the same product.

If your refund request has been granted, you'll be refunded to the payment method that was originally charged for the purchase. Partial refunds may be provided if the software provided partial functionality. Refunds can take 5-7 days to get back to your account and your activation code will be disabled following refund completion. Having received a refund, you agree to uninstall the product from your computer. You also agree not to reinstall the product without placing another order for the product.

No Subscriptions

Please note that purchases made on the Wide Angle Software store are not subscriptions. This means that we won't be making any further automatic charges to your chosen payment method in the future. If you purchased a 12-month software license and this has expired, your license will not be renewed automatically.

About us

Wide Angle Software is a trusted software developer and an online store. We have been developing and selling software and apps, as well as supporting our customers for more than 18 years. To find more about our company, our values, history and contact information, visit our About us and Contact pages.