Customer Support

How to Find Your Activation Code After Purchase

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For purchases made through our website

Activation codes are usually emailed to you within 2 hours of purchase (unless you purchased through Microsoft App Store or Mac App Store). The email will be sent to the email address used when making the purchase.

If you do not receive this email, please check your Spam and/or Junk folders, in case your email provider considers the activation email as being spam. You can also add wideanglesoftware.com to your safe senders list to ensure that emails from us arrive in your inbox in the future.

If you cannot find the email containing your activation code, contact our support team who will be happy to assist with retrieving your activation code.

How to resolve activation issues for our popular products:

Microsoft / Mac App Store purchases

Software purchased through the Microsoft Store or Mac App Store works a little differently. If you purchase our software through either store, you won't receive an activation code.

Instead, simply sign in to the Microsoft or Apple account you used to make the purchase and download the software directly from the relevant store.

Microsoft Store

Mac App Store

Apple and Microsoft provide further information on how to view your purchase history as detailed below...

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Publisher: Wide Angle Software

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