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Getting Started with Droid Transfer

Droid Transfer on PC works with the Transfer Companion app on Android to make a connection. Once the two devices are connected, you can access all your Android content right from your PC!

You can then effortlessly print important messages, export call history, save precious photos, move your favorite songs onto your Android device and loads more.

Download and Install

First of all, you'll need both components of the software.

Use the buttons below to get Droid Transfer 2 on your Windows PC or laptop, and the Transfer Companion app on your Android device.

Legacy versions:
Find out how to get set up with the legacy Droid Transfer 1 and Transfer Companion 4 >

How to connect via Wi-Fi

  1. Make sure your PC and your Phone are connected to the same Wi-Fi network.
  2. Launch Droid Transfer on your PC.
  3. Once Droid Transfer finds your local network - the connect window will show a QR code. droid transfer connect screen
  4. Open the Transfer Companion app on your Android Device and tap "Scan Droid Transfer QR Code".
    transfer companion wifi connect
  5. Use the QR scanner to scan the QR code shown in Droid Transfer running on your PC.
    scan qr code

You're connected! A connection between your phone and your PC has been established and you can start copying content using Droid Transfer on your PC.

droid transfer welcome page

Struggling to make a connection via Wi-Fi?

Check out our tips for troubleshooting a failed Wi-Fi connection! Failing that, consider following the steps below to connect via USB cable.

How to connect using a USB cable

To make a USB cable connection with Droid Transfer, you'll need to change some settings on your Android device.

Tip: These steps can vary slightly, based on the device you have.

Step 1: Enabling Developer Options on your phone

  1. Open your device settings and tap "About phone".
  2. Look for the entry "Build Number". Depending on your device, this option may be inside a "Software Information" sub-menu.
  3. Tap the "Build Number" entry up to seven times (No, really!). Your device will show you how many taps are required to enable Developer Mode.
  4. Go back to your main Settings menu - scroll down to the bottom, you should now see a new entry called "Developer Options".
Enabling Developers Options on Android

Step 2: Enable USB Debugging

  1. In your Android device Settings, tap "Developer Options".
  2. Ensure "Developer Options" is ON.
  3. Scroll down to "USB Debugging" and make sure that is enabled also. If it isn't, slide the toggle switch to the right to enable it.
  4. A prompt may appear on your Android asking to enable USB Debugging. Tap "OK" or "Allow" to confirm.
Enabling USB Debugging on Android

Step 3: Run Droid Transfer on your PC

  1. Launch Droid Transfer on your PC.
  2. Click the toggle to switch to USB connection mode: Droid Transfer Select USB
  3. Connect your Android device to your PC with a USB cable which is capable of file transfers (some cables are for charging-only).
  4. If prompted to trust the PC, tap "OK" or "Allow" on your phone.
  5. Swipe down from the top of your device, tap "Charging this device via USB", then select "File Transfer" as the connection type. Set USB file transfer option
  6. When Droid Transfer detects your device, it will launch Transfer Companion and start loading your phone's data via the USB cable. connect droid transfer and transfer companion with usb
  7. Connection established! You can now start managing your Android device content via Droid Transfer. droid transfer welcome page

Struggling to make a connection via USB?

If you've been unable to make a USB connection, try connecting via Wi-Fi instead. Failing that, check out our tips for troubleshooting a failed USB connection!

Video guide: Getting started with Droid Transfer

To quickly get an idea about what Droid Transfer can do, and how to get started, watch our video!

I am connected... what next?

You can now start exploring your Android content with Droid Transfer!

Simply select a feature like Messages, Call Logs, Photos, etc. to view the content on your Android device.

Each section offers different abilities which will empower you to save content to your PC, export content in different formats, sync content with your PC and more.

For step-by-step walkthroughs on how to use each feature in Droid Transfer, check out our user guide!

Troubleshooting Connection Issues

If you have trouble making a connection with Droid Transfer, follow the steps in our guides below:

Need more help? - Contact our support team who will be happy to help.