If you're having trouble activating TouchCopy, or your activation code isn’t working, this guide will help you resolve the issue.
Please ensure you are using the correct activation code for your version of TouchCopy. Activation codes are specific to both the version purchased and the operating system (Windows or Mac) on which the software is installed.
Windows and Mac activation codes are not interchangeable .
Download TouchCopy for Windows 10/11 Download TouchCopy for Mac
Download TouchCopy 16 for Windows (64-bit) Download TouchCopy 16 for Windows (32-bit) Download TouchCopy 16 for Mac
If you purchased TouchCopy 09 or TouchCopy 12, your activation code may begin with TCP9, TCM9, TP11, or TM11.
Please note that these versions are no longer supported. TouchCopy 09 and TouchCopy 12 have not been updated since 2010 and 2015 respectively, and their activation codes are no longer valid.
Lifetime activation codes never expire and can be used on up to 2 computers by the same user.
6- or 12-month activation codes can be used on 1 computer and expire after the stated term. Licenses do not renew automatically.
If you have a 6-month or 12-month TouchCopy activation code, please check that your license has not expired.
TouchCopy will let you know if you attempt to activate it with an expired license (activation error 16).
To continue using the full version of TouchCopy, you'll need to purchase a new license. Please note that 6- and 12-month licenses are not subscriptions and do not renew automatically.
Purchase TouchCopyIf you've confirmed that you're using the correct version of TouchCopy and that your license hasn't expired, the issue may be related to an activation error.
If TouchCopy displays an activation error code (such as error 1, 3, 5, 16, 18, or 99), please see our support article for step-by-step guidance on resolving activation errors in TouchCopy.
