My TouchCopy activation code does not work

If you're having trouble activating TouchCopy, or your activation code isn’t working, this guide will help you resolve the issue.

• Check you're using the correct activation code
• Check if your license has expired
• Fix activation errors

Using the correct activation code

Please ensure you are using the correct activation code for your version of TouchCopy. Activation codes are specific to both the version purchased and the operating system (Windows or Mac) on which the software is installed.

Windows and Mac activation codes are not interchangeable .

Expired Licenses

If you have a 6-month or 12-month TouchCopy activation code, please check that your license has not expired.

TouchCopy will let you know if you attempt to activate it with an expired license (activation error 16).

To continue using the full version of TouchCopy, you'll need to purchase a new license. Please note that 6- and 12-month licenses are not subscriptions and do not renew automatically.

Purchase TouchCopy

Troubleshooting Activation Errors

If you've confirmed that you're using the correct version of TouchCopy and that your license hasn't expired, the issue may be related to an activation error.

If TouchCopy displays an activation error code (such as error 1, 3, 5, 16, 18, or 99), please see our support article for step-by-step guidance on resolving activation errors in TouchCopy.