Customer Support

How to Activate TouchCopy

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TouchCopy is available as a free trial download. When you first install TouchCopy, it will run in demonstration mode with a limited set of features available for free. Please see details of TouchCopy free trial limitations.

A full license for TouchCopy will unlock the full version of the program and remove any demo restrictions.

If you have purchased a TouchCopy license, this guide will show you how to use your activation code to activate your license in TouchCopy!


How to activate TouchCopy on Windows PC

  1. Download and Install TouchCopy on your Windows PC or laptop.
  2. Launch TouchCopy from the Windows start menu or by searching "TouchCopy" in your Windows search bar.
  3. Connect your iPhone, iPad or iPod to your PC, select it in TouchCopy, then click "Connect".
    Connect device with TouchCopy on PC
  4. From the navigation on the left of your screen, click "Activate".
  5. Enter your TouchCopy activation code that you received after purchasing your license. If you have not yet purchased a license, you can purchase one here.
    Inputting TouchCopy activation code on PC

    If you own a license, but don't have your activation code handy, find out how to retrieve your activation code.
  6. Click the "Activate" button to complete your activation. All trial limitations have now been removed.
    Activation complete

How to activate TouchCopy on a Mac

  1. Download and Install TouchCopy on your Mac.
  2. Launch TouchCopy from your Applications folder.
  3. Connect your iPhone/iPod/iPad to your Mac, select it in TouchCopy, then click "Connect".
    Connect device with TouchCopy on Mac
  4. Next, click "Activate" from the toolbar on the left of the TouchCopy window.
  5. Here, you can input your TouchCopy activation code that you received after purchasing your license. If you have not yet purchased a license, you can purchase one here.
    Inputting TouchCopy activation code on Mac
    If you own a license, but don't have your activation code handy, find out how to retrieve your activation code.
  6. Finally, click "Activate" to complete your activation. All trial limitations have now been removed.
    Activation complete

How to activate TouchCopy 16

If you have a TouchCopy 16 license, the process is slightly different...

If you haven't done so already, download and install TouchCopy 16:

  1. To activate TouchCopy 16, launch the app and click the "Activate" button in the top right corner of the program.
    Activating TouchCopy 16
  2. Enter the activation code that you received after purchasing TouchCopy 16.
  3. Click "Activate".
  4. You will then need to create a password for your activation code. This password is for security and anti-piracy reasons, and will only be needed should you need to re-activate TouchCopy at a later date or on a different computer.
    While creating this password, please make sure that it is shorter than 16 characters in length, otherwise, this will cause an activation error. After creating a password, you will also need to enter an email address, this will be used if you forget your password and need it to be sent to you.
    TouchCopy 16 activation form
  5. Click "Activate TouchCopy 16" to complete the activation.

TouchCopy from the Microsoft Store

Manual activation is only required if you purchased a license via our website. If you purchased TouchCopy via the Microsoft Store, you will not need an activation code.

To use such a license, ensure that you install TouchCopy directly from the Microsoft Store rather than from our website. This will ensure that your purchased license is automatically applied.

Troubleshooting

If you are having trouble activating TouchCopy, there are a couple of possible causes to check.

For help with all of the features, check out the TouchCopy User Guide.

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Publisher: Wide Angle Software