Customer Support

How do I transfer my software license to my new computer?

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Summary

If you wish to activate your purchased software on your new computer, please follow the steps below.

The software being reactivated in this article is TouchCopy. Please note that a similar procedure can be followed to reactivate other programs like Droid Transfer, Tune Sweeper and iBackup Extractor.

  1. Launch TouchCopy, connect your device and then click "Activate".
  2. Enter your activation code and click "Activate".
  3. Depending on the program being activated, you may be prompted to enter the activation password that you used on your first computer. You can request for this password to be emailed to you from within the software. Please note your password is case-sensitive.
    When you correctly enter your password, you will need to choose a brand new never previously used password, which is less than 16 characters long.

How to activate TouchCopy on Windows PC

Windows and Mac licenses

If you have a new PC you can transfer the activation code for any of our software products to your new PC. Similarly, you can transfer all your Mac activation codes to your new Mac. Please note that you cannot use your Windows licenses on a Mac and vice-versa, as PC and Mac activation codes are not interchangeable.

If you no longer have access to your license details, find out how to retrieve your activation code.

Can I install my license on more than one computer?

Lifetime

If your activation code begins with TP16, TM16, TCNP, TCNM (for TouchCopy); or DTPC, DTFL (for Droid Transfer) you have purchased a 2-computer software license. To activate your software on your second computer simply install your purchased version of the software on your new computer, then activate it using your existing activation code.

Rental

If your activation code beginning with RP16, RM16, TCRP or TCRM (for TouchCopy); or DTRN (for Droid Transfer) does not work, you purchased a 12-month, single computer activation license.

You can deactivate your license from your current computer and instead activate your license on your new computer. You can find the option to Deactivate in the software's Settings > Activation Details.

Or, if your rental activation code has expired, or you wish to use it on an additional computer, you can either renew your 12-month activation, or upgrade to a lifetime 2-computer license from the link below...

Purchase new TouchCopy license Purchase new Droid Transfer license
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Publisher: Wide Angle Software